Return/Exchange Policy

Hanker Personalized Products strives to provide an amazing shopping experience and superior customer service. If for any reason you are not content with your order, we gladly accept returns within 30 days from the date of shipment and in new, unused condition with original packaging. Some items purchased through special promotions may be final sale, and therefore not eligible for returns (please refer to promotion disclaimers for the terms of each offer).

Hanker Personalized Products offers an easy return option: Approved returns within 30 days of original ship date for U.S. domestic exchanges/returns are paid by Hanker.  If you want to exchange for new size/style please place a new order and we will credit the shipping charges once the return is processed.

Return shipping and handling for international, non-contiguous US territories, including Alaska, Hawaii, Puerto Rico and APOs is clients responsibility.  Please, contact for return authorization and shipping labels.

Items must be returned in original purchase condition and packaging within 30 days of delivery. If you would like to exchange an item, please follow the return instructions below and place a new order for new size.

Shipping Your Returns:

Please, email for exchange/return authorization and return shipping label.  Please, allow 1-2 business days for a response to inquiry.

After inspecting your return, we will issue a credit for the merchandise (including any applicable sales tax, shipping and handling) to the original payment method used. Please allow 2-3 weeks for the processing of your refund.

Please Note:

  • All returns are subject to inspection. All packages, including original containers, must be unmarked and not defaced in any manner..

Canadian & International Returns, Customers from the U.S. territories, such as Puerto Rico or from APO/AFO, should use a carrier of their choice if they do not connect with and send to:

Hanker Personalized Products
413 Crescent Blvd
Lombard, IL 60137



Should you have any queries please contact our customer service team at: